Product management for engineering-supply e-commerce

Lunda is a large e-commerce ecosystem around engineering supplies: storefront, ordering journeys, service processes, internal tools, integrations and operational infrastructure.

My role is not limited to one product vertical. I help keep the e-commerce direction coherent: connecting business goals, platform capabilities, user experience, team work and everyday operational reality.

Scope

• product framing, priorities and e-commerce platform development;
• systems and business analysis that helps shape decisions and tasks;
• coordination across business, engineering, design, operations and support;
• team management, process, focus and quality of product decisions;
• UX direction and support for the team when complex problems need a cause, a hypothesis and a viable path forward.

Focus

The hard part is e-commerce as a system, where interface, data, integrations, operational processes and commercial expectations depend on each other.

That makes the product work about coherence: understanding what matters to customers and the business, what the platform can actually support, where the team needs focus and which changes will make the system clearer, more stable and more useful.